All orders will be managed within 48 business hours after receiving payment. At the end of the management process, the products that are manufactured by Underground Clothing will begin to be manufactured, and in the case of being manufactured by a third party we will contact the manufacturer, this process will not take more than 72 hours under normal circumstances. Subsequently, the order should arrive in the next 10-25 working days.
Orders are subject to import taxes in the destination countries, including taxes or customs charges. These costs are not covered by Underground Clothing because they are regulated by the different countries of origin and must be paid directly from those countries.
We are not responsible for the possible loss of a package that is consequence of poor management of the courier company, although we will work at all times so that this does not happen. In the event that this occurs, we will contact the buyer to help him / her in the claim process with the courier company.